What is KA$H?
Why sign up for KA$H?
What are the channel available to load cash (add money) into my KA$H? What are the charges?
- Via the KA$H® App, using the FPX services available on the App for RM1.00
- At any Public Bank Cash Deposit Machine for RM1.00 (Public Bank Only)
How does it work?
What are the fees & charges I need to pay?
| No | Items | Charges inclusive GST (RM) |
|---|---|---|
| 1 | Local Withdrawal | 1.00 |
| 2 | Oversea Withdrawal | 10.00 |
| 3 | Cash Deposit Machine | 1.00 |
| 4 | FPX Top Up | 1.00 |
| 5 | Annual Fee (Charge per KA$H Prepaid MasterCard®) | 6.00 |
| 6 | If KA$H Wallet do not enroll any KA$H Prepaid MasterCard®, annual fee will charge to KA$H Wallet |
6.00 |
| 7 | Current Account/ Saving Account Fund Transfer (To Own Bank Account Only) |
0.50 |
KA$H Wallet
| No | Items | Charges inclusive GST (RM) |
|---|---|---|
| 1 | FPX Top Up | 1.00 |
| 2 | Current Account/ Saving Account Fund Transfer (To Own Bank Account Only) |
0.50 |
| 3 | Cash Deposit Machine Top Up | 1.00 |
*Remark: If KA$H® Wallet do not enroll any KA$H® Prepaid MasterCard®, the annual fee will charge to KA$H® Wallet
*Remark: KA$H® Wallet + KA$H® Card will charge RM6.00 only.
Additional KA$H® Card will charge another RM6.00 per annual.
| No | Items | Charges inclusive GST (RM) |
|---|---|---|
| 1 | ATM Cash Withdrawal – Local | RM 1.00 |
| 2 | Oversea Withdrawal | RM 10.00 |
| 3 | Reload – via Cash Deposit Machine (CDM) | RM 1.00 |
| 4 | Reload – via FPX | RM 1.00 |
| 5 | Annual Fee (*Please see comments below) | RM 6.00 |
| 6 | Fund Transfer to Cardholder CASA (Current Account Savings Account) |
RM 0.50 |
*Remark: If KA$H Wallet do not enroll any KA$H® Prepaid MasterCard®, the annual fee will charge to KA$H Wallet
*Remark: KA$H® Wallet + KA$H Card will charge RM6.00 only.
Additional KA$H® Card will charge another RM6.00 per annual.
Is there a minimum age requirement for KA$H Wallet /KA$H MasterCard® Card?
Applicant must be at least 15 years of age and must own a Malaysia registered mobile phone number.
If I cancel my KA$H Wallet Account, what happen to the account’s balance?
Transfer to Cardholder CASA accounts then request to cancel/delete the account to call center
Note that you are still liable for all transactions that have been made with your KA$H Wallet prior to its termination date.
If I cancel my KA$H Prepaid MasterCard®, what happen to the account’s balance?
Transfer to Cardholder CASA accounts then request to cancel/delete the account to call center
Note that you are still liable for all transactions that have been made with your KA$H Wallet prior to its termination date.
Can I use KA$H Balance Account to make Malaysian mobile Top-Up / online purchases outside Malaysia, example in Singapore?
Malaysian Mobile Credit Top Up/Reload can be performed via KA$H DIGITAL Wallet application. Deducted from KA$H balance.
Online purchase payment can be performed via KA$H Prepaid MasterCard® only.
KA$H Balance cannot perform online purchase payment
Is it compulsory to provide IC or copy of passport during sign up?
Yes, a clear individual identification document (IC for Malaysian or Passport for Foreigner) is required during registration as mandated by Bank Negara Malaysia (Malaysia Central Bank) for the purpose of KYC policy. an IC or passport image is required in registration process to verify your identity. A clear and leg…” with “a clear individual identification document (IC for Malaysian or Passport for Foreigner) is required.
KA$H may also request for any other official documents bearing the photograph of the customer or beneficial owner, provided the authenticity of the documents can be verified. In addition, additional documents such as bank statements, utility bills, telco bills, etc may be requested for verification.
Individual that are from the list of disallowed countries by MasterCard are not eligible to register with KA$H Prepaid Mastercard;
1) AFGHANISTAN
2) ARGENTINA
3) BOLIVIA
4) BRAZIL
5) The CENTRAL AFRICAN REPUBLIC
6) CHILE
7) CRIMEA
8) COLOMBIA
9) CONGO
10) COTE D’IVOIRE
11) CUBA
12) ECUADOR
13) ERITREA
14) GUINEA-BISSAU
15) GUYANA
16) IRAN
17) IRAQ
18) LEBANON
19) LIBERIA
20) LIBYAN ARAB JAMAHIRIYA
21) MALI
22) MEXICO
23) NORTH KOREA
24) PARAGUAY
25) PERU
26) ROMANIA
27) RWANDA
28) SOMALIA
29) SOUTH AFRICA
30) SUDAN (SOUTH & NORTH)
31) SURINAME
32) SYRIA
33) URUGUAY
34) VENEZUELA
35) YEMEN
Is my personal data protected by the Personal Data Protection Act (PDPA)?
Yes. Your personal data is protected by the PDPA and will be dealt with in accordance with ManagePay’s PDPA Notification (click here to download)